{"id":356521,"date":"2025-12-28T20:00:25","date_gmt":"2025-12-28T23:00:25","guid":{"rendered":"https:\/\/fdr.com.br\/tendencias\/?p=356521"},"modified":"2025-12-28T16:05:40","modified_gmt":"2025-12-28T19:05:40","slug":"quanto-tempo-a-concessionaria-pode-levar-para-religar-a-energia-eletrica","status":"publish","type":"post","link":"https:\/\/fdr.com.br\/tendencias\/quanto-tempo-a-concessionaria-pode-levar-para-religar-a-energia-eletrica\/","title":{"rendered":"Quanto tempo a concession\u00e1ria pode levar para religar a energia el\u00e9trica?"},"content":{"rendered":"<p data-start=\"414\" data-end=\"729\">Ap\u00f3s o pagamento da conta atrasada ou a solicita\u00e7\u00e3o de religa\u00e7\u00e3o, muitos consumidores ficam na d\u00favida sobre quanto tempo a concession\u00e1ria pode levar para <strong>restabelecer a energia el\u00e9trica<\/strong>.<\/p>\n<p data-start=\"414\" data-end=\"729\">A boa not\u00edcia \u00e9 que esse prazo \u00e9 regulamentado por lei e, quando n\u00e3o \u00e9 cumprido, pode gerar compensa\u00e7\u00e3o financeira autom\u00e1tica.<\/p>\n<h2 data-start=\"731\" data-end=\"783\">Qual \u00e9 o prazo legal para religa\u00e7\u00e3o da energia?<\/h2>\n<p data-start=\"784\" data-end=\"914\">Os prazos s\u00e3o definidos pela <strong data-start=\"813\" data-end=\"861\">ANEEL (Ag\u00eancia Nacional de Energia El\u00e9trica)<\/strong>, por meio da <strong data-start=\"875\" data-end=\"911\">Resolu\u00e7\u00e3o Normativa n\u00ba 1000\/2021<\/strong>.<\/p>\n<p data-start=\"916\" data-end=\"976\">Dessa forma, eles variam conforme o tipo de \u00e1rea e a urg\u00eancia do servi\u00e7o.<\/p>\n<h3 data-start=\"978\" data-end=\"1000\">Religa\u00e7\u00e3o normal<\/h3>\n<ul data-start=\"1001\" data-end=\"1073\">\n<li data-start=\"1001\" data-end=\"1038\">\n<p data-start=\"1003\" data-end=\"1038\"><strong data-start=\"1003\" data-end=\"1019\">\u00c1rea urbana:<\/strong> at\u00e9 <strong data-start=\"1024\" data-end=\"1036\">24 horas<\/strong><\/p>\n<\/li>\n<li data-start=\"1039\" data-end=\"1073\">\n<p data-start=\"1041\" data-end=\"1073\"><strong data-start=\"1041\" data-end=\"1056\">\u00c1rea rural:<\/strong> at\u00e9 <strong data-start=\"1061\" data-end=\"1073\">48 horas<\/strong><\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1075\" data-end=\"1163\">Esse \u00e9 o prazo padr\u00e3o aplicado quando n\u00e3o h\u00e1 pedido de urg\u00eancia por parte do consumidor.<\/p>\n<h3 data-start=\"1165\" data-end=\"1192\">Religa\u00e7\u00e3o de urg\u00eancia<\/h3>\n<ul data-start=\"1193\" data-end=\"1263\">\n<li data-start=\"1193\" data-end=\"1229\">\n<p data-start=\"1195\" data-end=\"1229\"><strong data-start=\"1195\" data-end=\"1211\">\u00c1rea urbana:<\/strong> at\u00e9 <strong data-start=\"1216\" data-end=\"1227\">4 horas<\/strong><\/p>\n<\/li>\n<li data-start=\"1230\" data-end=\"1263\">\n<p data-start=\"1232\" data-end=\"1263\"><strong data-start=\"1232\" data-end=\"1247\">\u00c1rea rural:<\/strong> at\u00e9 <strong data-start=\"1252\" data-end=\"1263\">8 horas<\/strong><\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1265\" data-end=\"1373\">A religa\u00e7\u00e3o de urg\u00eancia pode ter cobran\u00e7a adicional, mas \u00e9 obrigat\u00f3ria dentro desse prazo quando solicitada.<\/p>\n<style>@media (min-width: 992px) {\n    .recomendadorV2Area1 {\n        width: 280px;\n    }\n    .recomendadorV2Area2 {\n        padding: 0px 20px;\n        width: calc(100% - 280px);\n    }\n}\n\n@media (max-width: 992px) {\n    .recomendadorV2Button {\n        margin: 0 auto;\n    }\n    .recomendadorV2Area {\n        flex-direction: column;\n        text-align: center;\n    }\n    .recomendadorV2Area2 {\n        padding: 0px 20px;\n    }\n}\n\n.recomendadorV2Area {\n    background: #eeeeee3d;\n    border-radius: 10px;\n    padding: 15px;\n    display: flex;\n    margin: 15px auto;\n    border: 1px solid #00000014;\n    max-width: 800px;\n}\n\n.recomendadorV2Area1 img {\n    width: 280px;\n    height: auto;\n    border-radius: 8px;\n}\n\n.linkrecomendadorv2 {\n    text-decoration: none !important;\n}\n\n.recomendadorV2Area2 .recomendadorV2Type {\n    text-transform: uppercase;\n    font-weight: 500;\n    font-size: 11px;\n    letter-spacing: 2px;\n    color: #666;\n    margin: 12px 0;\n    display: block;\n}\n\n.recomendadorV2Title h2 {\n    padding-top: 0px !important;\n    margin: 0px !important;\n    border-left: none !important;\n    padding-left: 0px !important;\n    line-height: 1.3;\n    color: #000 !important;\n    font-size: 24px;\n    margin-bottom: 12px !important;\n}\n\n.recomendadorV2Desc {\n    color: #333;\n    margin: 12px 0px !important;\n    font-size: 15px;\n    line-height: 1.5;\n}\n\n.recomendadorV2Button {\n    width: auto;\n    max-width: 200px;\n    margin: 0;\n    display: inline-flex;\n    align-items: center;\n    background: #1D3557;\n    border-radius: 8px;\n    color: #fff;\n    height: 36px;\n    justify-content: center;\n    text-align: center;\n    font-size: 14px;\n    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10px;\n}\n\n.recomendadorLeftArea {\n    width: 160px;\n}\n\n.recomendadorRightArea h2 {\n    padding-top: 0px;\n    margin: 2px 0px 4px 0px !important;\n    font-weight: 400;\n    text-align: center;\n    padding-left: 0px !important;\n    color: #000 !important;\n    border-left: none !important;\n    line-height: 20px;\n    font-size: 12px !important;\n}\n\n.recomendadorImgFixed {\n    overflow: hidden;\n    padding: 8px 6px;\n    height: 100%;\n}\n\n.recomendadorImgFixed img {\n    height: 100% !important;\n    border-radius: 16px;\n}\n\n.recomendadorRightArea {\n    padding-top: 6px;\n    display: flex;\n    width: calc(100% - 130px);\n    justify-content: space-between;\n    align-items: center;\n    flex-direction: column;\n}\n\n.recomendadorButtonFixed {\n    margin: 0 auto;\n    background: #1D3557;\n    width: 80%;\n    text-align: center;\n    font-size: 10px;\n    color: #FFF;\n    padding: 2px 10px;\n    border-radius: 3px;\n}\n\n.recomendadorButtonFixed:after {\n    margin-top: -3px;\n    content: \"\u2192\";\n    padding: 0px 0px 0px 10px;\n}\n\n.recomendadorAlertFixed {\n    font-weight: 400;\n    text-align: center;\n    color: #484848;\n    font-size: 8px;\n}\n\n.recomendadorCloseFixed {\n    z-index: 99999;\n    display: none;\n    right: 0px;\n    left: inherit;\n    bottom: 99px;\n    position: fixed;\n    justify-content: center;\n    background: #F6F6F6;\n    width: 25px;\n    align-items: center;\n    height: 25px;\n    font-weight: 800;\n    border-radius: 50%;\n    border: 1px solid #EBEBEB;\n}\n\n.recomendadorV2Desc{\n    color: #000000;\n    margin: 20px 0px;\n}\n\n@media (max-width: 576px) {\n    .recomendadorV2Area {\n      padding: 10px;\n      max-width: 100%;\n    }\n  \n    .recomendadorV2Area1 img {\n      width: 100%;\n      border-radius: 6px;\n    }\n  \n    .recomendadorV2Area2 .recomendadorV2Type {\n      font-size: 9px;\n      letter-spacing: 1px;\n      margin: 8px 0;\n    }\n  \n    .recomendadorV2Title h2 {\n      font-size: 18px !important;\n      margin-bottom: 8px !important;\n      line-height: 1.2;\n    }\n  \n    .recomendadorV2Desc {\n      font-size: 14px;\n      margin: 8px 0 !important;\n      line-height: 1.4;\n    }\n  \n    .recomendadorV2Button {\n      font-size: 14px;\n      height: 40px;\n      padding: 0 12px;\n      max-width: 100%;\n      width: 100%;\n    }\n  \n    .recomendadorV2Button:after {\n      padding-left: 6px;\n    }\n  }\n  <\/style>\n        <div class=\"lazyblock-recomendador-v2-2jDGz wp-block-lazyblock-recomendador-v2\">\n        <a class=\"linkrecomendadorv2\" href=\"https:\/\/fdr.com.br\/2025\/12\/26\/pode-comemorar-conta-de-luz-vai-ficar-mais-barata-em-janeiro-de-2026\/\">\n            <div class=\"recomendadorV2Area\">\n            <div class=\"recomendadorV2Area1\">\n                <div class=\"recomendadorV2Img\">\n                <img class=\"lazyloaded\" decoding=\"async\" src=\"https:\/\/fdr.com.br\/wp-content\/uploads\/2024\/03\/conta-de-luz-fdr-15.jpg\" data-src=\"https:\/\/fdr.com.br\/wp-content\/uploads\/2024\/03\/conta-de-luz-fdr-15.jpg\" alt=\"\">\n                <\/div>\n            <\/div>\n            <div class=\"recomendadorV2Area2\">\n                <div class=\"recomendadorV2Type\">\n                    <span>Boa not\u00edcia para o seu bolso<\/span>\n                <\/div>\n                <div class=\"recomendadorV2Title\">\n                <h2><span>Conta de luz vai baixar em 2026<\/span><\/h2>\n                <\/div>\n                <div class=\"recomendadorV2Desc\">\n                <span>Entenda o motivo da redu\u00e7\u00e3o na tarifa de energia a partir de janeiro<\/span>\n                <\/div>\n                <div class=\"recomendadorV2Button\">Confira agora<\/div>\n                <div class=\"recomendadorV2Alert\"><\/div>\n            <\/div>\n            <\/div>\n        <\/a>\n        <div>\n            <div style=\"z-index:99999;\" id=\"buttonClose\" onclick=\"closeRecomendadorFixed()\">\n            <div class=\"recomendadorCloseFixed\">X<\/div>\n            <\/div>\n            <a href=\"https:\/\/fdr.com.br\/2025\/12\/26\/pode-comemorar-conta-de-luz-vai-ficar-mais-barata-em-janeiro-de-2026\/\">\n            <div class=\"recomendadorFixedArea\">\n                <div id=\"recomendadorFixed\">\n                <div class=\"recomendadorLeftArea\">\n                    <div class=\"recomendadorImgFixed\">\n                    <img class=\"lazyload\" decoding=\"async\" src=\"https:\/\/fdr.com.br\/wp-content\/uploads\/2024\/03\/conta-de-luz-fdr-15.jpg\" alt=\"\">\n                    <\/div>\n                <\/div>\n                <div class=\"recomendadorRightArea\">\n                    <div class=\"recomendadorTitleFixed\">\n                    <h2><span>Conta de luz vai baixar em 2026<\/span><\/h2>\n                    <\/div>\n                    <div class=\"recomendadorButtonFixed\">Confira agora<\/div>\n                    <div class=\"recomendadorAlertFixed\"><\/div>\n                <\/div>\n                <\/div>\n            <\/div>\n            <\/a>\n        <\/div>\n        <\/div>\n<h2 data-start=\"1375\" data-end=\"1411\">Quando o prazo come\u00e7a a contar?<\/h2>\n<p data-start=\"1412\" data-end=\"1554\">O prazo de religa\u00e7\u00e3o come\u00e7a a valer <strong data-start=\"1448\" data-end=\"1503\">somente ap\u00f3s a concession\u00e1ria confirmar o pagamento<\/strong> ou registrar formalmente o pedido do consumidor.<\/p>\n<p data-start=\"1556\" data-end=\"1734\"><strong><a href=\"https:\/\/fdr.com.br\/tendencias\/receita-cruza-pix-e-cartao-quais-os-riscos\/\">Pagamentos feitos por Pix ou d\u00e9bito autom\u00e1tico<\/a><\/strong> costumam ser reconhecidos mais rapidamente.<\/p>\n<p data-start=\"1556\" data-end=\"1734\">J\u00e1 boletos pagos fora do hor\u00e1rio banc\u00e1rio podem levar algumas horas para compensa\u00e7\u00e3o.<\/p>\n<h2 data-start=\"1736\" data-end=\"1784\">O que acontece se a concession\u00e1ria atrasar?<\/h2>\n<p data-start=\"1785\" data-end=\"1956\">Se a empresa n\u00e3o cumprir o prazo m\u00e1ximo, o consumidor tem direito a <strong data-start=\"1853\" data-end=\"1879\">compensa\u00e7\u00e3o financeira<\/strong>, que geralmente aparece como desconto autom\u00e1tico na conta de luz seguinte.<\/p>\n<p data-start=\"1958\" data-end=\"1985\">Al\u00e9m disso, o cliente pode:<\/p>\n<ul data-start=\"1986\" data-end=\"2106\">\n<li data-start=\"1986\" data-end=\"2045\">\n<p data-start=\"1988\" data-end=\"2045\">Registrar reclama\u00e7\u00e3o na <strong data-start=\"2012\" data-end=\"2043\">ouvidoria da concession\u00e1ria<\/strong><\/p>\n<\/li>\n<li data-start=\"2046\" data-end=\"2070\">\n<p data-start=\"2048\" data-end=\"2070\"><strong><a href=\"https:\/\/fdr.com.br\/2025\/12\/21\/dicas-do-proconsp-para-economizar-nas-compras-da-ceia-de-natal-2025\/\">Acionar o Procon<\/a><\/strong><\/p>\n<\/li>\n<li data-start=\"2071\" data-end=\"2106\">\n<p data-start=\"2073\" data-end=\"2106\">Fazer den\u00fancia direta \u00e0 <strong data-start=\"2097\" data-end=\"2106\">ANEEL<\/strong><\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2108\" data-end=\"2172\">O descumprimento recorrente pode gerar multas \u00e0s distribuidoras.<\/p>\n<h2 data-start=\"2174\" data-end=\"2229\">Em quais situa\u00e7\u00f5es a energia n\u00e3o pode ser cortada?<\/h2>\n<p data-start=\"2230\" data-end=\"2344\">A legisla\u00e7\u00e3o tamb\u00e9m imp\u00f5e limites ao corte do fornecimento. Dessa forma, a\u00a0concession\u00e1ria <strong data-start=\"2309\" data-end=\"2343\">n\u00e3o pode interromper a energia<\/strong>:<\/p>\n<ul data-start=\"2345\" data-end=\"2513\">\n<li data-start=\"2345\" data-end=\"2408\">\n<p data-start=\"2347\" data-end=\"2408\">\u00c0s <strong data-start=\"2350\" data-end=\"2367\">sextas-feiras<\/strong>, fins de semana ou v\u00e9speras de feriado<\/p>\n<\/li>\n<li data-start=\"2409\" data-end=\"2471\">\n<p data-start=\"2411\" data-end=\"2471\">Em unidades que dependem de equipamentos essenciais \u00e0 vida<\/p>\n<\/li>\n<li data-start=\"2472\" data-end=\"2513\">\n<p data-start=\"2474\" data-end=\"2513\">Sem aviso pr\u00e9vio adequado ao consumidor<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2515\" data-end=\"2575\">Essas regras visam evitar preju\u00edzos graves e riscos \u00e0 sa\u00fade.<\/p>\n<h2 data-start=\"2577\" data-end=\"2623\">Religa\u00e7\u00e3o de energia pode acontecer automaticamente?<\/h2>\n<p data-start=\"2624\" data-end=\"2810\">Sim. Em im\u00f3veis com <strong data-start=\"2644\" data-end=\"2666\">medidores digitais<\/strong>, a religa\u00e7\u00e3o pode ocorrer de forma autom\u00e1tica, \u00e0s vezes em poucas horas ap\u00f3s o pagamento. Mesmo assim, o prazo legal m\u00e1ximo continua valendo.<\/p>\n<p data-start=\"2827\" data-end=\"3060\">O consumidor brasileiro tem prote\u00e7\u00e3o clara quando o assunto \u00e9 <strong>religa\u00e7\u00e3o de energia el\u00e9trica<\/strong>.<\/p>\n<p data-start=\"2827\" data-end=\"3060\">Conhecer os prazos, por fim, ajuda a cobrar seus direitos, evitar transtornos prolongados e agir rapidamente caso a concession\u00e1ria n\u00e3o cumpra a lei.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ap\u00f3s o pagamento da conta atrasada ou a solicita\u00e7\u00e3o de religa\u00e7\u00e3o, muitos consumidores ficam na d\u00favida sobre quanto tempo a concession\u00e1ria pode levar para restabelecer a energia el\u00e9trica. A boa not\u00edcia \u00e9 que esse prazo \u00e9 regulamentado por lei e, quando n\u00e3o \u00e9 cumprido, pode gerar compensa\u00e7\u00e3o financeira autom\u00e1tica. Qual \u00e9 o prazo legal para [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":356551,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jnews-multi-image_gallery":[],"jnews_single_post":[],"jnews_primary_category":[],"jnews_social_meta":[],"footnotes":""},"categories":[1],"tags":[],"class_list":["post-356521","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-geral"],"_links":{"self":[{"href":"https:\/\/fdr.com.br\/tendencias\/wp-json\/wp\/v2\/posts\/356521","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fdr.com.br\/tendencias\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/fdr.com.br\/tendencias\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/fdr.com.br\/tendencias\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/fdr.com.br\/tendencias\/wp-json\/wp\/v2\/comments?post=356521"}],"version-history":[{"count":2,"href":"https:\/\/fdr.com.br\/tendencias\/wp-json\/wp\/v2\/posts\/356521\/revisions"}],"predecessor-version":[{"id":356552,"href":"https:\/\/fdr.com.br\/tendencias\/wp-json\/wp\/v2\/posts\/356521\/revisions\/356552"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/fdr.com.br\/tendencias\/wp-json\/wp\/v2\/media\/356551"}],"wp:attachment":[{"href":"https:\/\/fdr.com.br\/tendencias\/wp-json\/wp\/v2\/media?parent=356521"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/fdr.com.br\/tendencias\/wp-json\/wp\/v2\/categories?post=356521"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/fdr.com.br\/tendencias\/wp-json\/wp\/v2\/tags?post=356521"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}